HOW TO BOOK
We hope that, having looked through this brochure, you will decide to book with YSE. Please telephone 0845 122 1414 (local rate – max 3.36p per minute), or if you are ringing from overseas, please dial +44 (0)1935 816550, or email us on sales@yseski.co.uk for any further information.
We are open from Monday to Friday, 9am until 6pm (9 to 5.30 from May to October)
and on some Saturday mornings from October to April. At all other times, please leave a
message on the answerphone or send an e-mail, and we will reply as soon as we re-open.
If the holiday you want is available, you can take an Option: we hold the chalet in your name for a few days while you think about it.
The Option expires automatically, but please telephone us if you want to extend it.
If you decide to proceed, please let us know, and send us a completed Booking Form with a deposit of £100 per bed, plus any insurance premiums (click here). We will send you a Confirmation and Invoice, which we would ask you to check carefully, plus the insurance policy if relevant.
The Confirmation and Invoice will state the balance still due to YSE and the date by which this payment must reach us – ten weeks before departure. No further reminder will be sent unless you specifically request one.
Any credit card payment made after the due date will be subject to a 2% fee. The surest way to pay on time is to tick the box on the back of the Booking Form.
If you are booking within eleven weeks of departure, we will require full payment with the Booking Form. We cannot accept personal cheques for bookings made within 14 days of departure.
If, having received your Confirmation and Invoice, you wish to change any details, please call us. Some changes may incur amendment fees as laid out in the Booking Conditions. Approximately two weeks before departure, as long as we have received your full payment, we will send your travel documents. Please check them carefully and let us know immediately if any details are incorrect.
 
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