We will email e-tickets to Party Leaders approximately two weeks before your departure.


If you are a couple or family booking, we will issue a group e-ticket, with which all listed passengers must check in together. For all other parties, a two-page e-ticket will be issued for each passenger, allowing individual party members to check in separately if they wish.


If you have a particular request for the format of your party's e-tickets, or you would like the e-tickets to be emailed to a specific email address different from the one previously used, you must inform us at least three weeks before departure.


You are required to print your e-tickets and hand them to the check-in staff at Gatwick and Grenoble airports (according to Thomson Airways showing the booking reference number is NOT enough). All e-tickets will be checked against passports at check-in so it is vital that all tickets match the surname and initial as shown on each person's passport.


We regret that an administration charge of £25 per ticket is payable when we are asked to replace several tickets within one booking due to incorrect information received from the Party Leader.